Note: We accept repair requests from existing customers but are unable to accommodate repair requests for items purchased at another store.Ĭoastal Fishing Tackle Online shopping gives customers secure, easy & convenient shopping. ![]() We will do our best to provide appropriate repair assistance given the nature of the damage. The service and repair fee will be quoted by manufacturer, and we charge a $50 of international shipping fee. These rods/reels are only sold in Japan and no service or repair are available in Australia and we need to send them back to Japan. Also there is a $50 of international shipping fee occurs. However, you have a chance to replace the broken section of the rod(multi-piece rods) or the whole rod(one-piece rods) within the one year warranty period(except some low price rods).This warranty service is available to use only one time and there is an excess fee (written on the warranty card) occurs. The warranty does not cover claims arising from normal wear and tear, improper use or neglect or servicing. ![]() A warranty card will come with most of rods (except some low-price rods) and you need to provide it along with the purchase receipt. There is no warranty card for reels, and you only need to provide the purchase receipt for claiming it. The JDM Rod/Reels come with a Japan domestic warranty (which is the Japanese standard) and it is effective one year from the date of purchase to the original purchaser. ![]() Please read the warranty policy carefully before purchasing a JDM (Japan Domestic Model) Rods/Reels.
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